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Privacy policy

1. Introduction

Surgeon Cleaning Services is committed to protection your privacy and ensuring your personal information is handled in a safe and responsible way. This Data Protection Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

2. Information We Collect

We may collect and process the following types of personal data:

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  • Full name 

  • Contact details (email address, phone number, address)

  • Payment and  billing information

  • Information about your property or cleaning requirments​​​​​​​

  • Communication record

  • Website usage data (cookies, IP address, browser types)

  • Any other information you provide voluntarily

3. How We Use Your Information

W​e use your personal data to:

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  • Provide and manage our cleaning services

  • Communicate with you about bookings and enquiries

  • Process payments and issue invoices

  • Improve our website and customer experience

  • Comply with legal obligations

  • Send promotional offers ( only with your consent )

4. Legal Basis for Processing

We process your personal data based on one or more of the following:

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  • Your consent 

  • The performance of a contract with you

  • Our legal obligations

  • Our legitimate interests (e.g., improving our services)

5. Data sharing

We do not sell your personal data. We may share your data with trusted third parties only when necessary such as:

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  • Payment processors

  • IT service providers and website hosting services

  • Legal or regulatory authorities (if required by law)

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse

7. Your Rights

You have the right to:

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  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

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To exercise your rights, please contact us at info@surgeoncleaner.co.uk

  • Object to our processing of data

  • Withdraw consent at any time

  • Request data portability

8. Cookies  

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

9.  Changes to This Policy

We may update this Data Protection Policy from time to time. Any changes will be posted on this page with the revised date. 

10. Contact Us

If you have any questions about this policy or how we handle your data, please contact us:

Email: info@surgeoncleaner.co.uk

Address: Southwark, United Kingdom

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